Ron Baumgart, Executive Director, River Cities Public Transit, Pierre, South Dakota

Ron Baumgart, executive director of River Cities Public Transit in Pierre, S.D., was named the 2013 Community Transportation Manager of the Year at the CTAA EXPO last month in Albuquerque. Ron shares his perspective on effective transit management in this multi-faceted podcast discussion. From looking at his agency's service through the eyes of a customer to surrounding himself with the best staff possible, Ron offers his transit management insights here.

Listen Here: (14:48)